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Apr 7 2016

ROI on Adobe Experience Manager (AEM) Forms Makes It a No-Brainer

I never understood the term "no-brainer". It seems to me it takes some brains to make no brainer decisions. Hyperbole, I guess. However you see it, brains or no brains required, implementing AEM Forms is a simple decision. 

While there are many reasons to consider implementing AEM Forms a simple decision, in this posting I am going to focus on one of the most (if not the most) compelling - ROI. We are going to take a look at ROI in two different Case Studies.

  1. Case Study 1: Large agency with some paper and sneakernet based work-flow
  2. Case Study 2: Mid-sized agency with an entirely electronic based process that spans multiple systems

Case Study 1

Bear in mind, our ROI calculation was a conservative one as it didn't take into account other costs takes such as paper cost and paper storage. Moreover, the savings applies to only one department in this large agency. As more department leverage the system, savings greatly increase.

Some people may say for a large government agency with a mostly paper-based process, this sort of savings seems intuitive, but what about a larger agency with an electronic based system? Let's have a look at Case Study 2. 

Case Study 2

Here again we use a conservative ROI calculation. The savings could be much higher if other variables were taken into account, or other departments begin to use the system.


Automating a paper-based forms process, or consolidating multiple form processing systems is neither difficult to do nor expensive, but the savings can be significant. If you are in either situation, call it a brainer or no brainer - based on these two case studies the conservative ROI calculations justify the investment in AEM Forms. 


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